Tagged: Mateo Marriott

Front Desk Agent Wanted – San Mateo Marriott (san mateo)

June 10, 2010

in ASP and ASP.NET, Programming Jobs

The San Mateo Marriott features 477 guest rooms and more than 22,000 square feet of world-class meeting space. Centrally located to both San Jose and downtown San Francisco, the reinvented San Mateo Marriott hotel is convenient for all travelers.

Come join us!! We are looking for a Front Desk Agent to join our team. This position will be responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.

Your responsibilities as a Front Desk Agent will include:

  • Greeting guests and checking them into and out of the hotel, fulfilling their requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.
  • Managing and resolving all guest complaints (and compliments) in a professional and courteous manner.
  • Communicating with public, hotel staff and management in a professional manner
  • Initiating and monitoring shift check lists for proper completion of tasks.
  • Providing effective communication to all departments of guest activity.
  • Responding to all guest needs and requests in a timely manner.

Requirements for the Front Desk Agent position:

  • Experience as a hotel Front Desk Agent is a plus!
  • Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the hotel

Does this sound like you? If so, we invite you to apply online at our web site (click on the link below or cut and paste the link into your browser):

https://careers.tarsadia.com/detail.asp?tar857

Online applications only please….no phone calls.

An Equal Opportunity Employer

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Arrival Agents Wanted – San Mateo Marriott (san mateo)

June 4, 2010

in ASP and ASP.NET, Programming Jobs

The San Mateo Marriott features 477 guest rooms and more than 22,000 square feet of world-class meeting space. Centrally located to both San Jose and downtown San Francisco, the San Mateo Marriott hotel is convenient for all travelers.

Come join us!! We are looking for an Arrival Agent to join our team.

As an Arrival Agent, you’ll be responsible for overseeing and delivering all of the key elements of the arrival experience of the guests ensuring total guest satisfaction. The Arrival Agent is accountable for total guest satisfaction with “Whatever It Takes” attitude.

Your responsibilities as an Arrival Agent will include:

  • Overseeing arrival experiences during guest arrival, parking, greeting and luggage handling to ensure high guest satisfaction
  • Using independent judgment to assist guests in service recovery and inquiries

Requirements for the Arrival Agent position:

  • Previous customer service experience.
  • Ability to effectively deal with internal and external customers.
  • Ability to collect accurate information, and resolve conflicts.
  • Excellent communications skills.
  • Agents must be able to drive and provide proof of clean DMV record

Does this sound like you? If so, we invite you to apply online at our web site (click on the link below or cut and paste the link into your browser):

https://careers.tarsadia.com/detail.asp?tar852

Online applications only please….no phone calls.

An Equal Opportunity Employer

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Marketplace/Coffee Shop Cashier Wanted – San Mateo Marriott (san mateo)

May 19, 2010

in ASP and ASP.NET, Programming Jobs

The San Mateo Marriott features 477 guest rooms and more than 22,000 square feet of world-class meeting space. Centrally located to both San Jose and downtown San Francisco, the San Mateo Marriott hotel is convenient for all travelers.

Come join us!! We are looking for a Marketplace/Coffee Shop Cashier to join our team.

Due to the cyclical nature of the hospitality industry, you may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the Hotel.

The Marketplace/Coffee Shop Cashier is responsible for promoting an attitude of gracious hospitality in the hotel coffee shop through courtesy, friendliness and efficiency while making specialty coffees, and service of various light food items.

As a Marketplace/Coffee Shop Cashier your responsibilities will include:

  • Checking and maintaining proper set-up and cleanliness of Marketplace stations before, during and after shift.
  • Greeting guests in a warm and friendly manner, acknowledging them upon arrival. Taking guest orders and preparing coffee, and other food and beverage products to guest specifications. Maintaining self serve coffee station with supplies of cups, lids, creams, milks, sugars, etc.
  • Accurately closing out all checks in a timely manner, and providing change to guests. Processing cash, credit card, room charge and/or voucher transactions accurately and per standard operating procedure. Restocking perishable and non-perishable items as necessitated by business demands. Checking expiration dates of products on a regular basis to ensure freshness of product.

The ideal Marketplace/Coffee Shop Cashier candidate will meet the following criteria:

  • Must have excellent customer service skills.
  • Preferred 1 year in a customer service environment, with prior specialty coffee service.
  • Must be personable, friendly and courteous.
  • Must be able to work weekends.

Does this sound like you? If so, we invite you to apply online at our web site (click on the link below or cut and paste the link into your browser):

https://careers.tarsadia.com/detail.asp?tar845

Online applications only please….no phone calls.

An Equal Opportunity Employer

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Restaurant Server Wanted – San Mateo Marriott (san mateo)

May 12, 2010

in ASP and ASP.NET, Programming Jobs

The San Mateo Marriott is an 11-acre airport hotel with the feel of a first-class San Francisco luxury resort and the efficiency of Silicon Valley’s state-of-the-art technology. The hotel has 477 newly renovated guest rooms and suites, plus 22,000 square feet of meeting and event space; this is the ideal hotel for San Francisco and San Mateo California business and leisure travel.

Come join us!! We are looking for a Restaurant Server to join our team.

Due to the cyclical nature of the hospitality industry, you may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the Hotel.

The Restaurant Server is responsible for providing guests with warm, friendly, and hospitable service while serving food and/or beverage.

As a Restaurant Server your responsibilities will include:

  • Table and Customer Service – Proper food service; Keep beverage full; Check back with guest; Present check in timely manner; Able to answer questions about menu pricing, preparation, ingredients and plate presentation; Memorize and promotes daily specials; Ability to make food and beverage recommendations to guests; Up sells appetizers specials, desserts and beverages to improve average check and guest experience; Adheres to liquor measurement controls.
  • Organization – Ability and willingness to self-cashier and provide change in a timely manner; Balance end-of-day paper work, including cash, credit card and due backs with minimal errors, overage and shortages; Adheres to property service standards and observes established timelines for optimum service; Demonstrates proper check handling procedures. End-of-day paper work, including cash, credit card and due backs with minimal errors, overage and shortages; Adheres to property service standards and observes established timelines for optimum service; Demonstrates proper check handling procedures.
  • Safety – Attentive to spillage clean up; Cleanliness of wait station, dining room and dishwasher areas; Properly lifts and maneuvers throughout the dining room with full trays of food and beverage; Adheres to responsible beverage standards and applicable liquor laws.
  • Teamwork – Flexibility on taking on added responsibilities when necessary; Cooperates with kitchen and busser staff; Completes daily side work with minimal supervision; Displays initiatives and positive attitude when assisting fellow workers in different outlet areas

The ideal Restaurant Server candidate will meet the following criteria:

  • Previous customer service and food service experience
  • Ability to communicate with internal and external guests
  • Excellent customer service skills
  • Personable, friendly and courteous
  • Ability to work with guests and respond immediately and accurately to their needs and requirements
  • Ability to work varied shifts and days of the week

Does this sound like you? If so, we invite you to apply online at our web site (click on the link below or cut and paste the link into your browser):

https://careers.tarsadia.com/detail.asp?tar840

Online applications only please….no phone calls.

An Equal Opportunity Employer

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Room Service Server Wanted – San Mateo Marriott (san mateo)

May 5, 2010

in ASP and ASP.NET, Programming Jobs



The San Mateo Marriott features 477 guest rooms and more than 22,000 square feet of world-class meeting space. Centrally located to both San Jose and downtown San Francisco, the San Mateo Marriott hotel is convenient for all travelers.

Come join us!! We are looking for a Room Service Server to join our team.

Due to the cyclical nature of the hospitality industry, you may be required to work varying schedules, weekends, holidays and overtime to reflect the business needs of the Hotel.

The Room Service Server is responsible for providing guests with warm, friendly, and hospitable service while delivering guest meals to guest rooms. Excellent guest service and interpersonal skills needed. This is a fast paced position. Must have ability to work flexible hours.

As a Room Service Server your responsibilities will include:

  • Delivering food to our 477 room hotel
  • Completing daily side work including the pickup and break down of all room service equipment from guest rooms and hotel hallways
  • Ensuring all orders are accurate prior to leaving the room service kitchen
  • Memorizing the room service menu and food preparation methods as to better serve the guest
  • Expediting room service deliveries by helping fellow employees setup and complete their orders when needed
  • Tendering orders using the Micros POS
  • Ensuring proper payment is received from guest prior to leaving their room and that all payments are properly tracked and managed

The ideal Room Service Server candidate will meet the following criteria:

  • At least 1 year previous room service experience or 3 years of general serving experience
  • Ability to work in a 24hr 7 Day a week operation with no set schedule
  • Ability to lift 70 Pounds and Stand for long periods of time
  • High School Diploma or Equivalent
  • Ability to Read, Write, and understand English
  • Ability to be passionate about the hotel and your job

Does this sound like you? If so, we invite you to apply online at our web site (click on the link below or cut and paste the link into your browser):

https://careers.tarsadia.com/detail.asp?tar836

Online applications only please….no phone calls.

An Equal Opportunity Employer

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Sales Manager Wanted – San Mateo Marriott (san mateo)

February 23, 2010

in ASP and ASP.NET, Programming Jobs

Featuring 476 guest rooms and more than 22,000 square feet of world-class meeting space, the San Mateo Marriott provides the Bay Area’s premier location for business as well as pleasure. If you are interested in a career as a Sales Manager, are self motivated and understand what hospitality truly means; you may the person to join our busy team!

As a Sales Manager your responsibilities will include:

  • Managing large group accounts (50 and more on peak) to maximize business potential.
  • Negotiating contracts ensuring that all-pertinent aspects of solicitation and closing are complete and documented.
  • Making onsite and field presentations to prospective clients.
  • Consistently meeting or exceeding sales goals.
  • Attending market specific tradeshows.

The ideal Sales Manager candidate will meet the following criteria:

  • Minimum 2-3 years experience in hotel sales with proven track record
  • High performance standards with a high level of enthusiasm
  • Track record developing long term relationships
  • Proactive sales approach, assertive and fast-paced, driven to succeed
  • Ability to quickly evaluate alternatives and decide on a plan of action
  • A team player spirit; team implementer
  • Strong computer proficiencies in Delphi, Microsoft Office

Does this sound like you? If so, we invite you to apply online at our web site (click on the link below or cut and paste the link into your browser):

https://careers.tarsadia.com/detail.asp?tar767

Online applications only please….no phone calls.

An Equal Opportunity Employer

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Guest Services Manager Wanted – San Mateo Marriott (san mateo)

February 17, 2010

in ASP and ASP.NET, Programming Jobs

The San Mateo Marriott features 476 guest rooms and more than 22,000 square feet of world-class meeting space. Centrally located to both San Jose and downtown San Francisco, the reinvented San Mateo Marriott hotel is convenient for all travelers.

Come join us! We are looking for a highly motivated, results driven Guest Services Manager to help lead our Front Office Guest Services Team.

As a Guest Services Manager you will:

  • Manage and motivate all front desk office personnel with the daily supervision, including staffing, training, discipline, scheduling and visually monitoring performance to ensure adherence to all service and productivity standards to provide guest satisfaction.
  • Receive and resolve all department guest complaints in a timely manner and within the guidelines of the company. Perform in a courteous and controlled manner in coping with emergencies, undesired conduct, disturbances and threats to life and property to maintain a safe and secure environment for guests; demonstrates competent and intelligent execution of security responsibilities of department for orderly administration of the hotel. Follows up with Director of Guest Services on any deficiencies noted.
  • Communicate with guest and employees both verbally and in writing to answer questions and provide clear direction. Organize, conduct and/or attend meetings to obtain and disseminate pertinent information. Implement and monitor all corporate marketing programs. Oversee all phases of outlet operations to ensure high quality food and guest service are delivered while maximizing profitability.

The ideal Guest Services Manager candidate will meet the following criteria:

  • Minimum of 2 to 5 years experience in a hotel supervisory/management position at the Front Desk with emphasis on guest satisfaction.
  • Knowledge of PMS, Marsha and Guest Ware.

    • Ability to read, write, speak and understand the English language to communicate with guests and employees.

  • Thorough organization and supervisory skills proficient in accomplishing the task.
  • Ability to effectively deal with internal and diplomacy to defuse anger, collect accurate information and resolve conflicts.

Does this sound like you? If so, we invite you to apply online at our web site (click on the link below or cut and paste the link into your browser):

https://careers.tarsadia.com/detail.asp?tar800

Online applications only please….no phone calls.

An Equal Opportunity Employer

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