FusionStorm, known for “Making Technology Work” — is a leading national provider of IT products, professional services, support contract services and 24×7 managed services for enterprises of all sizes. The company assists organizations by providing complete solutions for system infrastructure, storage, networking, voice-over-IP communications, security, database, disaster recovery, managed hosting and remote managed services, both on-site and in the data center. FusionStorm is VARBusiness’ VAR of the Year for 2006/7. FusionStorm offices include San Francisco (HQ), San Jose, Sacramento, Los Angeles, San Diego, Seattle, Phoenix, Las Vegas, Denver, Albuquerque, Chicago, Dallas, Cincinnati, Bethesda, Boston, and Tampa.
We have an immediate opportunity for a Systems Engineer for our Managed Services department in SACRAMENTO or SAN JOSE.
The position will involve working within our Network Operations facility in Sacramento supporting customer systems on-site, and via remote access.
ESSENTIAL DUTIES / RESPONSIBILITIES:
o Resolve customer server and storage problems as assigned.
o Interact directly with customers technical staff to resolve issues or implement changes.
o Documentation of KnowledgeBase articles and environmental Visio diagrams will also be required.
o Serve as escalation point for other FusionStorm Technical Staff on point products.
o Participate in an on-call rotation.
o Participate in some night and weekend shift support with peers for after-hours support.
ESSENTIAL EDUCATION / EXPERIENCE:
o 2-4 years experience working with some of the following at an administrator or engineering level with at least 1 listed applications/technologies in each of the three following areas in a 24/7 production environment:
o Operating Systems
* Windows Server 2003/2008
* Linux (RHEL4/5, CentOS, preferred)
* Solaris
o Hardware
* x86 platform
* IBM Blade Center
* IBM xSeries
* HP Blade Servers
o SAN/Storage
* Hitachi AMS/WMS
* EMC CX
* Sun StoreEdge
* NetApp Filer
* IBM DS frames
* Cisco MDS
Common support tasks include provisioning and performance evaluation. Familiarity with SANCopy, FCIP, NetApp, MPIO is desired.
o VMWare/Virtualization administration experience required.
o Demonstrated history of pursuing exposure to cutting edge technologies.
o Basic understanding of switching and routing.
o Strong attention to detail.
o Experience making design decisions.
o Ability to speak clearly about technologies at the conceptual level.
o Demonstrated history of pursuing exposure to cutting edge technologies.
o Evidence of continuing technology self education.
ESSENTIAL SKILLS AND COMPETENCIES:
o Ability to research hardware and software issues.
o Ability to work directly with customers and communicate clearly and effectively.
o Physically able to lift up to 30 lbs.
o Highly motivated and self-directed.
o Excellent oral and written communication skills.
SPECIFIC TECHNICAL PLUSSES FOR THIS POSITION INCLUDE:
o Backup/Data Protection Experience
* Symantec NetBackup 6.5 or greater
* Symantec PureDisk 6.5 or greater
* EMC Avamar
* CommVault
o Database platform experience (MS-SQL, MYSQL, Oracle, other)
o Strong e-mail/message architecture understanding
FOR IMMEDIATE CONSIDERATION, PLEASE APPLY ONLINE AT: https://home.eease.adp.com/recruit/?id=514014
GREAT BENEFITS:
In addition to offering competitive compensation plans and long-term career opportunities, FusionStorm provides an attractive mix of benefit plans to contribute to its employees’ good health, future financial security and peace of mind.
Please visit our website for more information about our competitive benefits package: http://www.fusionstorm.com/careers/benefits.html
You must be authorized to work in the United States.
FusionStorm is an Equal Opportunity Employer with a strong commitment to supporting and retaining a diverse and talented workforce.
No AGENCIES, please. We are not obligated to pay any fees for any individuals we decide to hire.
Microsoft/Redmond, WA
