Job Description:
Telerik has a great new opportunity in our Waltham, MA office for a Sales Engineer that will be focused on our web application testing tool ArtOfTests WebUI Test Studio. They will communicate directly with clients as well as serve as a technical resource for members of the sales team by addressing clients complex technical inquiries. The ideal candidate will possess a firm understanding of .NET as well as have experience in software testing and quality assurance.
As a Sales Engineer, you will be providing support through our online ticketing system, email, and over the phone to both prospective clients and current customers. Using your WebUI Test Studio knowledge and understanding of ASP.NET, you will be the main technical contact for WebUI Test Studio in our Waltham office. You will analyze, track, and resolve technical problems in a considerate and professional manner and communicate closely with our development team. You will also be leading the discovery efforts with prospects in order to find out their needs, and then tailoring demonstrations to show how WebUI Test Studio can help resolve these issues. In addition, you will work with prospects to successfully setup and work out any problems they encounter during the trial period.
The ideal candidate is someone who is outgoing, detail oriented, and has a strong desire to assist others. You will be acting as a consultant for both technical and business users and thus audience-centric communication and presentation skills are a must.
Job Responsibilities:
Quickly become an expert in WebUI Test Studio and constantly be on top of product roadmaps and future enhancements
Respond to requests for proposal and requests for information for prospects & customers
Position WebUI Test Studio and our value proposition throughout the sales cycle
Research competing products and produce insightful competitive information for both the marketing and development teams
Identify customers technical challenges and needs in order to isolate and target a specific solution selling strategy
Ability to understand and position a software technology solution to customers ranging from small to Fortune 1000
Work as an individual contributor to generate, qualify, manage and close deals
Maintain an accurate record of all sales opportunities throughout the sales process using Teleriks CRM system
Provide technical support to sales team and perspective customers throughout the sales cycle
Work with client development projects to assess problems and suggest appropriate corrective measures
Create videos and demos showcasing the features and capabilities of WebUI Test Studio
Make positive contribution to Teleriks support team and help to maintain Teleriks exemplary support reputation
Log bugs and feature requests
Propose ideas for Knowledge Base articles and contribute technical content
Create customized product demonstration for prospects – deliver both remote and on-site demonstrations
Develop targeted presentations for key stakeholders and senior executives to demonstrate our understanding of customers revenue processes, key pain points, business objectives and how our solution maps to these requirements.
Identify customers technical challenges and needs in order to isolate and target a specific solution selling strategy
Elevate the level of knowledge within the sales team around WebUI Test Studio
Qualifications/Requirements:
Knowledge of the .NET platform and/or prior programming knowledge in HTML, ASP, ASP.NET (C#, VB.NET)
Experience in QA and web testing software
Previous background in a technical customer-oriented position is required
Ability to effectively communicate at all levels, in written, verbal and presentation form
Outstanding presentation skills
Willingness to learn new technologies and a desire to improve technical skills
Must possess the ability to work with minimal supervision, independently and as part of a team
Demonstrated ability to define customer requirements and exceed their expectations
Assertive team player with ability to establish and maintain bonding and rapport
Self-driven personality; high energy level
A degree in Computer Science or related field
Knowledge of JavaScript, XML and CSS will be considered highly advantageous
Exceptional problem-solving skills
Technical writing skills are a big plus, but are not required
Demonstrated ability to define customer requirements and exceed their expectations
Experience in the delivery of complex technical and sales oriented presentations
Knowledge of the web testing market is a plus
Ability to travel 10 – 20%
The Company:
Telerik is a leading vendor of ASP.NET AJAX, ASP.NET MVC, Silverlight, WinForms and WPF controls and components, as well as .NET Reporting, .NET ORM , .NET CMS, Code Analysis, TFS and Web Application Testing tools. Building on its expertise in interface development and Microsoft technologies, Telerik helps customers build applications with unparalleled richness, responsiveness and interactivity. Created with passion, Telerik products help thousands of developers every day to be more productive and deliver reliable applications under budget and on time.
Telerik is the preferred component provider for many well established companies such as the World Bank, International Monetary Fund, United Nations, Motorola, Citigroup, Boeing, HP, Microsoft, Unisys and many other leading organizations around the world. We have been able to distinguish ourselves in the competitive component business by concentrating our efforts on first class support services and exceptional product quality. Our corporate slogan “deliver more than expected” summarizes our aspirations. From the sleek look, capabilities, and performance of our products, to the high level of customer service we provide, we strive to exceed customers expectations. As true craftsmen, we don’t believe in compromises and our goal is to deliver only .NET developer tools that we can be proud of.
What we offer:
A friendly and casual work-environment with young, knowledgeable and motivated people
A great job opportunity in a well established and award-winning company
Very attractive remuneration package, tied to performance
Paid benefits
Paid Microsoft certifications
Whats next:
If this opportunity fits in your career plans, and you are interested in joining a young and ambitious team, please send the following items to careers@telerik.com:
Cover letter (please avoid using a template; we want to see the personal touch)
Recent and complete resume
In the subject line of your email, please make sure to mention the specific job title that you are applying for.
by A1 Technology
"A1 Technology Ecommerce Web Site Design, provide innovative solutions for all your business need..."